During a long period of time, we have identified a loop hole in the market of enterprise level security systems. Large organizations and enterprises, often with very complex systems and softwares, do not work qualitative with their systems in place. There are currently very few SOC:s in place, that can handle & manage systems from a deep technical stand point. We are one of those.

The full suite 360 solution for the enterprise client.

Many large enterprises rely on technical security infrastructure, like CCTV and access control, to ensure comprehensive security oversight, asset protection, and operational continuity. This necessitates round-the-clock readiness, functioning efficiently within budget constraints while also being capable of swiftly adapting to changes in the business and security landscape.

Technical SOC:s offers a unified operational view, intelligence handling, and strategic planning and execution. It also provides tools for managing card issuing, cyber threats, intercom management (VOC) and space and facility monitoring.

Features

Technical SOC:s includes support for professionel services, mainly within Access Control, CCTV and Intruder Alarm Systems. But do also cover intercom systems. We help & assist our clients when they – for example – need changes in their access rights, setting up patching & firmware update calendars, off-boarding procedures for emhployees in all systems and also not to forget: making sure local service providers (integrators) are following their support agreements in place, or a report is being made to the clients. And much more.

In short, we remove a lot of the work being done by the security organization and believe we might have the systems, resources and knowledge to help increase quality and lower costs, since our teams work with this around the clock, for 365 days a year. We service and support among the largest companies in the world, and the SOC is much appreciated since they can off-load their own organization while still be sure that the work will be done correctly.

Key SOC provided services:

• Card Reader Access right management
• Card issuance & Secure hand out distribution
• Local Service Provider co-ordination
• SNMP Device health monitoring
• Intercom management – Are your intercoms up to date?
• Patching & Firmware update management & co-ordination
• Zendesk powered professional service ticketing portal
• Battery End Of Life calendar
• Service visit protocol management – Did your integrator really service you?
• Microsoft Teams & Slack for your local teams to chat with our staff
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